This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website, in compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other global privacy standards.

1. Information We Collect

We may collect the following information when you interact with our website or services:

• Personal Identification Information: Name, email address, phone number, shipping address, billing address.

• Order & Payment Details: Purchase history, preferred items, payment confirmation (via secure third-party gateways).

• Technical Data: IP address, browser type, device information, time zone, cookies.

• Communication Data: WhatsApp chats, emails, inquiries, and feedback messages.

2. How We Use Your Data

We collect and process your information for the following purposes:

• To fulfill your order and deliver your product

• To process secure payments

• To respond to queries, return requests, and customer support

• To send order confirmations, shipping updates, or product recommendations

• To comply with legal, tax, and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information.
We only share your data with:

• Shipping Partners: UPS, DHL, FedEx, etc., for delivery purposes

• Payment Gateways: Razorpay, Stripe, PayPal (or any selected platform)

• Legal or Regulatory Bodies when required by law

4. Your Rights (Under GDPR & CCPA)

Depending on your location, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time

• Request that we limit or stop processing your data

• File a complaint with your local data protection authority

To exercise these rights, contact us at:

📧 teamicedjewelz@gmail.com
📱 +91 81078 88600 (WhatsApp)

5. Data Retention

We retain your information only for as long as necessary to:

• Complete transactions

• Comply with our legal obligations

• Resolve disputes and enforce our agreements

6. Cookies & Tracking

We use cookies and similar technologies to:

• Improve website performance

• Personalize user experience

• Track visitor analytics (Google Analytics, Facebook Pixel)

You may control cookie preferences via your browser settings.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.

8. Data Security

We use industry-standard security protocols (SSL encryption, secure payment gateways) to protect your information.

9. International Users

By accessing our site outside of India, you consent to the processing of your data in India and compliance with our privacy terms, which follow global standards including GDPR and CCPA.

10. Contact Us

If you have questions, concerns, or requests related to privacy:

📧 Email: teamicedjewelz@gmail.com
📱 WhatsApp: +91 81078 88600